At JR Clears, we take pride in the quality of our products. Because our inventory is limited and many products are made in production batches, all sales are final. Once an order has been placed, we are unable to accept cancellations, returns, or refunds except as outlined below.

Pre-Orders

Pre-order purchases cannot be canceled once production has begun.

If we are unable to fulfill your pre-order within the estimated fulfillment timeframe provided at the time of purchase, you may request a full refund.

Order Issues

In the unlikely event that your order arrives with a defect, shipping damage, or another issue, please contact us within 5 days of delivery. 

To help us review your request, please include:

• Your order number
• A description of the issue
• Clear photos or videos showing the problem

Requests submitted more than 5 days after delivery may not be eligible for review.

Refunds or replacements are evaluated on a case-by-case basis. Products that have been installed, modified, misused, or damaged after delivery may not qualify.

Warranty

JR Clears products include a 6-month manufacturer warranty from the original purchase date.

Warranty Covers

• Manufacturing defects
  
• Stress (spider) cracking of the lens due to manufacturing defects

Warranty Does Not Cover

• Normal wear and tear
• Light condensation or temporary lens misting
• Damage caused during installation
• Physical damage from accidents, impacts, or misuse
• Modifications, including LED or HID retrofits or other custom alterations
• Burned-out incandescent bulbs supplied by the manufacturer
• Broken mounting tabs or housings resulting from improper installation or over-tightening

Any modifications made to the product will void the manufacturer warranty.

Warranty Claims

To start a warranty claim, please contact us via our contact page with your order number, photos or videos of the issue, and a description of the problem.

Please note that shipping costs associated with warranty claims are the responsibility of the customer.